Privacy Policy

Effective Date: 1/12/2024

Skincare Content ("we," "our," or "us") is committed to protecting the privacy of our customers and users ("you," "your"). This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable laws in Australia and the United States.

    • Personal Identifiable Information: Name, email address, billing address, shipping address, and phone number.

    • Payment Information: Credit card or other payment details processed securely through third-party payment providers (we do not store this information).

    • Usage Data: Information about your interaction with our website, including IP address, browser type, and browsing behavior.

    • Customer Support Information: Details provided when you contact us for assistance, including the nature of your inquiry and any correspondence.

  • We use the information we collect for the following purposes:

    • To process and fulfill orders, including digital downloads.

    • To provide customer support and respond to inquiries.

    • To personalize your experience and improve our website and services.

    • To send promotional materials, updates, and newsletters if you opt in.

    • To comply with legal obligations and enforce our Terms of Use.

  • We do not sell, rent, or trade your personal information. We may share your information with:

    • Service Providers: Third-party vendors who assist with payment processing, order fulfillment, and website analytics.

    • Legal Authorities: When required to comply with legal obligations or protect our rights.

    • Business Transfers: In the event of a sale, merger, or transfer of our business, your information may be included as part of the assets.

  • Depending on your location, you may have the following rights:

    • Access and Correction: You can request access to the personal information we hold about you and request corrections if needed.

    • Data Portability: Request a copy of your personal data in a structured, electronic format.

    • Opt-Out: Opt-out of receiving marketing emails by clicking the "unsubscribe" link in any email or contacting us directly.

    • Data Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

    To exercise any of these rights, please contact us at hello@skincarecontent.com.

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your information will be securely deleted or anonymized.

  • We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online system can guarantee complete security.

  • As an Australian-based business with customers primarily in the United States, your information may be stored or processed in both Australia and the U.S. By using our website, you consent to the transfer of your information to these locations.

  • We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. You can manage your cookie preferences through your browser settings.

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before providing any personal information.

  • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.

  • If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

    Email: hello@skincarecontent.com

Thank you for trusting Skincare Content with your personal information. We value your privacy and are committed to providing a secure experience.